Escalation Matrix

If you have a complaint regarding your mutual fund investments, you can reach out to:
Level 1 : Customer Care
Contact Person: Sonam Jain
Email ID: contact@thegainers.in
Mobile No: 9711619018
Through your registered mail ID or registered mobile number quoting your PAN Number and Tpe of complaint.
The TAT to resolve the complaint shall be 7 working days.

In case the same is not resolved within the specified TAT, you can escalate to:
Level 2: Back Operations
Contact Person: Komal Thakur
Email ID: komal.thakur@thegainers.in
Mobile No: 8826896236

In case the same is not resolved within the specified TAT, you can escalate to:
Level 3: Manager
Contact Person: Rahul Thakur
Email ID: Rahul.thakur@rmrtechnology.com
Mobile No: 9818277366

Contact us